FAQs
Seattle Exotic Limousine Services
Welcome to the FAQ section of Seattle Exotic Limousine Services, your trusted provider of premium transportation in Seattle and the surrounding areas. We’ve compiled answers to the most common questions to help you better understand our services, policies, and what you can expect when you ride with us.
Business Address:
1201 2nd Ave #900, Seattle, WA 98101
Phone:
GMB Profile:
1. How do I make a reservation?
2. Will I receive a booking confirmation?
Yes, once your reservation is processed, you’ll receive an email confirmation with all ride details, driver information, and contact support.
3. Can I change or cancel my reservation?
Yes. Changes can be made up to 24 hours before your scheduled pickup. For cancellations, please refer to our cancellation policy on the booking page.
4. What is your cancellation policy?
Cancellations made 24 hours in advance will be refunded in full. Cancellations under 24 hours may incur a fee.
5. Is it safe to provide my credit card online?
Absolutely. Our payment portal is encrypted and compliant with PCI DSS standards to protect your data.
6. When is my card charged?
Your card will be charged at the time of booking or shortly before your scheduled pickup.
7. What if I am late or delayed?
We understand travel disruptions happen. Please call us immediately. We offer a 15-minute grace period and monitor flight delays in real-time.
8. Will I be charged for waiting time?
Yes, after the 15-minute grace period, waiting charges may apply based on the vehicle type and hourly rate.
9. How do I find my driver?
Your driver’s name and contact info will be included in your confirmation email. You can also contact dispatch directly.
10. Do you offer transportation to/from Portland or Vancouver, BC?
Yes, long-distance transfers, including Seattle-Portland and Seattle-Vancouver BC are available with advance notice.
11. Do you provide wedding or special event limo services?
Absolutely! We specialize in weddings, proms, anniversaries, and VIP event transportation. Custom packages are available.
12. Can I request a specific vehicle?
Yes, we offer a variety of luxury sedans, SUVs, stretch limos, Sprinter vans, and party buses. Specify your preference when booking.
13. Do you offer early morning or late-night pickups?
Yes. We operate 24/7 with advance bookings and can accommodate pickups at any hour.
14. Are your drivers licensed and background-checked?
Yes. All chauffeurs are professionally trained, fully licensed, and undergo regular background checks and safety training.
15. Are your services available outside of Seattle?
Yes, we cover areas beyond Seattle including Bellevue, Tacoma, Redmond, Everett, and more. Long-distance trips available upon request.
16. What types of amenities are in your vehicles?
Our fleet features leather seating, climate control, ambient lighting, entertainment systems, and complimentary refreshments.
17. Do you offer hourly rentals?
Yes. You can book vehicles on an hourly basis for business, leisure, or event use.
18. Can I schedule a round-trip service?
Of course. Round-trip options are available and recommended for airport transfers and special events.
19. What forms of payment do you accept?
We accept Visa, Mastercard, American Express, debit cards, and electronic transfers.
20. Do you offer corporate or executive transportation?
Yes. We provide professional black car services tailored to corporate clients, including airport transfers, conferences, and executive travel.
21. How do you ensure passenger safety?
We adhere to strict vehicle maintenance schedules and sanitation practices. Our drivers follow all safety regulations and drive with care.
22. Do you provide airport pickup services?
Yes, we service Sea-Tac Airport with flight tracking, meet-and-greet, and luggage assistance included.
23. Do you allow alcohol in the vehicles?
Alcohol is permitted in stretch limousines and party buses for guests 21 and older, in compliance with local laws.
24. What if I left something in the vehicle?
Contact us immediately. We keep all lost-and-found items for 30 days and return them promptly.
25. How do you protect my personal information?
We respect your privacy. All client data is protected under our Privacy Policy and never shared without consent.